I logged into my account today to see a notification saying 'We recommend you update your broadband'
It further says:
Why you need an update
You’re currently on the old copper network which is less stable and slower than our new fibre network. We’re currently moving all of our copper customers to fibre, so don’t miss your chance to secure your update today.
A more stable and reliable broadband connection
A new BT Smart Hub, giving you the UK’s most powerful wi-fi vs major broadband providers
Faster speeds – average speeds of 50Mb
Your update summary
You’ll receive more stable and reliable broadband, as well as faster speeds – your discounted price per month is £29.99, it’s usually £52.49. We’ll send you a new Smart Hub to support your improved broadband connection for a one-off P&P cost of £9.99, which will be added to your next bill, then that’s it. As with your current package, you’ll have an out of contract price of £52.49.
I thought I was already on fibre, albeit from the exchange to the cabinet. Anyone else have this update and what do you think? I see I get sent a new Smart Hub, currently have the HH6.
The Smarthub is also known as the HH6.
If you are already on FTTC (Fibre to the Cabinet) this "upgrade" would appear to be selling you the same product.
That's what i thought and paying £9.99 for the pleasure of a smart hub I already have.
Featured ProductsDownstream Line Rate(Mbps)Upstream Line Rate(Mbps)Downstream Handback Threshold(Mbps)WBC FTTC Availability DateWBC SOGEA Availability DateLeft in Jumper High Low High Low
|VDSL Range A (Clean)||52.1||35.1||9.3||6.1||33.5||Available||--||--|
|VDSL Range B (Impacted)||50.3||32.4||9.2||5.7||27.3||Available||--||--|