Broadband Renewal

[byfield154]

Hi all,

Not so much a question but more an fyi for anyone about to renew their BT Broadband package.
Contract expired and went onto the standard cost (£52.49 p/m). Minus line rental saver but plus 2 x mobiles at £8 p/m total cost was still nearly £50.

After less than 20 mins on call with BT, I’ve now got £14.50 off the Broadband package & a 1GB data increase on both mobiles for no extra £.
Cost per month is now only £35 all in (with line rental paid in advance).

Hope this is of use to anyone wondering if they’ll get a decent deal by calling - it’s defjntely worthwhile.

[wdblue]

Nice one.   My current deal's just lapsed and price has gone up to £45/month so am about to make the same call. Did you phone the retentions line (0800 085 7346) ?

[byfield154]

Hi,
He number I called was ‭0800 800030‬. Used option 1 for ‘cancel contract.’
They made an initial offer (£6.50 monthly reduction) but after chatting for a bit longer they said they would look for a ‘managers special ’, put me on hold and came back with this offer (plus another one on a higher package but that wasn’t of interest).

[wdblue]

Excellent. Thanks.