My current broadband contract was set to expire on the 09/02/2022 ; I've just upgraded it to a new package, for which the earliest activation date was the 14/02/2022.
My partner and I both work from home and require internet access in order to do our jobs; and I'm concerned that we might not have broadband on the days between the 09/02 and the 14/02.
Is this the case? If so, is there anything I can do to correct it?
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What have you upgraded from and to?
Regardless of what you're upgrading to the answer is no. Once your old contracr ends the service continues on a monthly rolling basis it doesn't just stop
I upgraded from Fibre 1 to Fibre 2
It will just be the removal of an artificial speed cap when the package is activated, as @garybs29 has said, nothing will happen until activation which will just be a momentary blip in service.
Are you sure your line is capable of Fibre2?
What speed is shown in the checker if you enter your phone number https://www.broadbandchecker.btwholesale.com/#/ADSL
Can you post a screenshot of your hub stats?