Broadband Upgrade overlap concern

[Tripolata]

My current broadband contract was set to expire on the 09/02/2022 ; I've just upgraded it to a new package, for which the earliest activation date was the 14/02/2022. 

My partner and I both work from home and require internet access in order to do our jobs; and I'm concerned that we might not have broadband on the days between the 09/02 and the 14/02. 

Is this the case? If so, is there anything I can do to correct it?

Many thanks

[licquorice]

What have you upgraded from and to?

[garybs29]

Regardless of what you're upgrading to the answer is no. Once your old contracr ends the service continues on a monthly rolling basis it doesn't just stop

[Tripolata]

I upgraded from Fibre 1 to Fibre 2

[licquorice · Accepted solution]

It will just be the removal of an artificial speed cap when the package is activated, as @garybs29 has said, nothing will happen until activation which will just be a momentary blip in service.

Are you sure your line is capable of Fibre2?

What speed is shown in the checker if you enter your phone number https://www.broadbandchecker.btwholesale.com/#/ADSL

Can you post a screenshot of your hub stats?