cancel
Showing results for 
Search instead for 
Did you mean: 
tullyhubbert
Aspiring Expert
251 Views
Message 1 of 2

Broadband usage contact email

From the Broadband usage page on My BT I see I've used up over 75% of my 40Gb download allowance and that BT have sent me an email to inform me of that. However the contact email is an old email no longer in use, I can't find anywhere to change it to my current email.

 

The main email attched to the account is vaild and BT contact me on that regularly for billing etc. I can access that one by 'Edit Account' on My BT.

 

Anyone know how to change the email BT send the usage notification to?

 

Thanks.

0 Ratings
Reply
1 REPLY 1
Moderator
Moderator
213 Views
Message 2 of 2

Re: Broadband usage contact email

Hi tullyhubbert,

 

I can sort that for you if you use the 'contact the mods' link in my forum profile to send in your BT account details including the email address where you want the notifications to be sent. You can find the link by clicking on my username.

Cheers

Neil

Community ModeratorNeilO
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’
Show your appreciation!
Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Kudos”Kudos”