I switched to BT Fibre 1 with the £80 Reward Card offer, but I am unable to claim my reward card.
Order was placed on Monday 15th June, switchover date was Friday 10th July. I have tried going to the claim your reward page but when I click on the link and login it says "There are no rewards waiting to be claimed"
Could somebody please look into this for me and advise me of my further actions.
Is there anything else I need to do to claim the reward card.
You need to wait until the service is active for 14 days before claiming, should it still not be showing then a mod should be able to help
Could a moderator please contact me with regards to the BT Rewards card.
I have had the service installed for over 14 days and have no rewards showing that I can claim.
Thanks in advance