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Compo536619
Beginner
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Message 1 of 6

Bt Reward Card????

Hi. 

Purchased BT Broadband in November, it came with a £120.00 reward card. I can access the claim page, no problem by logging in with my BT ID, but there is no actual link for the claim. It says there is a reward card there, but no link to get at it. Any help would be appreciated. I see many others have had a similar problem after looking through the community. 

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5 REPLIES 5
Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 2 of 6

Re: Bt Reward Card????

@Compo536619 

Did you purchase BT Broadband online, or over the phone?

Did you try this link  Claim reward 

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Compo536619
Beginner
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Message 3 of 6

Re: Bt Reward Card????

Yes, that is the link I keep seeing. 

Believe I did it online. Memory not greatest as I was moving house and was changing/setting up many suppliers of household utilities at the time, both phone and Internet. 

 

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 4 of 6

Re: Bt Reward Card????

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

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Compo536619
Beginner
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Message 5 of 6

Re: Bt Reward Card????

Thank you. 

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PaddyB
Moderator
Moderator
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Message 6 of 6

Re: Bt Reward Card????

Hi @Compo536619,

Welcome to the community and thank you for posting. I'm sorry you've had difficulties claiming your BT Reward Card. If you send me your details, I'll be able to help you with this.

I have sent you a private message with instructions on how to contact me.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks

PaddyB

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