I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.
Good morning @jwoodrow and welcome to the community,
I am sorry for the problems you're having getting your services connected. It really shouldn't take 6 orders to connect the service and I can appreciate the frustration with what feels like going round in circles.
Send us over your details and I'll check what's causing the issue. Click on my username here >> RobbieMac << and you'll see our contact link underneath my profile picture.