Once the cooling off period has passed (14 days after the activation date), you'll receive an email with a code to claim your free gift.
Once you have received your code, you can select your free gift from the BT Shop here - https://shop.bt.com/other-pages/bt-customer-offers/bt-broadband-march-2019-offer/
Please give it a few more days. If the email does not turn up by next Monday, then post back here and a moderator can be asked to assist.
Check your spam folder is case its ended up there.
I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.
Thanks for taking the time to chat with me today.
I have passed your details over to my colleagues about your gift and I will come back to you once I've received word back from them.
Didnt receive the email with the vaoucher code to clai my free tech gift.
Can you please help?My order number is BTC**************