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MB2020
Beginner
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Message 1 of 3

Business closure

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I had a business with BT in contract that was due to run out in 2021 but my business has ceased trading with everything going on and I have had to close every account down for this. BT are trying to charge a cancellation fee for me leaving my contract but my contract is in the name of the business and does not link to me personally. Is this allowed or is this some sort of scam they are trying to pull of for an extra £300???

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-Richie-
Guru
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Message 2 of 3

Re: Business closure

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As you're a business customer, the BT Business forum is https://business.forums.bt.com/ or you can call 0800 800 152
This is the residential forum for residential customers.

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 3 of 3

Re: Business closure

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@MB2020 

As you are a BT Business customer, you need to post on the BT Business forum, as this is the residential one.

https://business.forums.bt.com/

Thanks

 

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