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By reward card

My fibre broadband was activated on the 18th. I've tried to claim my £40 reward card but when I try it says I have no rewards......any suggestions????

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: BT reward card

@Peterwild1966 

You need to wait at least 14 days after your service has been activated before you can claim, so you are outside of the cancellation period.

Did you place your order online or over the phone?

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