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Distinguished Sage
Distinguished Sage
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Message 11 of 19

Re: COMPLAINTS!

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@samglover wrote:

I am having very simular issues.

 

Have you found someone sensible to speak to?


this thread is 9 months old!!



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Message 12 of 19

Re: COMPLAINTS! How do I post a message

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Hello

 

I do not know how to post a new message

 

Debbie

 

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Distinguished Sage
Distinguished Sage
1,784 Views
Message 13 of 19

Re: COMPLAINTS! How do I post a message

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just go to the board on which you want t post and on left your will see 'new message'  then select



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Message 14 of 19

Re: COMPLAINTS! How do I post a message

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Thanks, I figured out how to do it.  Thanks for the quick reply.  I hope I get a reply from BT about my complaint soon.

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Distinguished Sage
Distinguished Sage
1,709 Views
Message 15 of 19
Moved:

Re: COMPLAINTS!

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havelock
Newbie
1,435 Views
Message 16 of 19

Re: COMPLAINTS!

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I have been waiting for a call back since December....sick of calling them, was cut off after 25 mins today. I've e mailed and will now try writing too. Any suggestions?

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Moderator
Moderator
1,310 Views
Message 17 of 19
Moved:

Re: COMPLAINTS!

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wends046
Newbie
1,200 Views
Message 18 of 19

Re: COMPLAINTS!

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I have never dealt with such a useless company in all my life.

Gave my curent broadband provider 28 days notice on my service and decided to go for BT infinity 1 plus anytime calls, rang and placed order and explained line would not be free until 11th June, when Talk Talk had suspended sevice.

Not a problem , I was told. There the fiasco begins. First order cancelled apparently , reason unknown. So rang again and reordered, cancelled again!

This has now gone on for over 2 weeks , after numerous phone calls all over the world , staff with no idea what the other is doing , I have now come to the realisation that I have had a lucky escape from this awful company. They clearly do not want my custom and I shall be happy to go elsewhere and will never consider using BT again.

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Craig33
Newbie
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Message 19 of 19

Re: COMPLAINTS!

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BT are giving me a real headache!!, just got off the phone with a major complaint and guy I spoke to could only offer me five pounds to make things better!, this is our second month with Bt and they still can't get it right. At the point now when I just feel like telling them to remove it....what a joke!

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