on 27-10-2013 19h01
With regard to the soon to be chargeable options 1571 and Caller Display I am confused as to whether I would be charged or not.
For 1571 I cancelled this a few years ago as it interferred with my Answerphone, so hopefully there will be no automatic 'opt-in' for this for me, but Caller Display ?.
I currently have a phone (BT Graphite) that displays the number calling me. However all talk seems to be of 'BT Privacy at Home with Caller display' being the chargable option. I am not sure if this is what I have. Reading BT website for this addon simply means the User would also be signed up with TPS, but I did this myself, again many years ago, so is what I use simply to get a number displayed on the Phone, so is this 'BT Privacy at home with Caller Display' or not. There is no identification of this on 'My BT' Account Page. I have also read that Inclusive call packages could include Caller Display, my package is Unlimited Evening & Weekend calls
on 08-10-2013 16h56
Having just received an email notifying me of the increases taking place in January 2014, I'm confused as to how I can continue to have 'Caller Display' feature for free!
The email states that if a 12 month line rental contract is taken up, then it will remain free. My question:-
Is that the same as paying for 'Line Rental Saver' which I have done for the past 2 years, and is effectively a 12 month line rental contract paid for up front?
Could someone from BT confirm this to be the case, or is there more to it?
Have to confess with all these new charges on virtually everything, it's probably time I started looking elsewhere for a better deal!
on 08-10-2013 17h27
I think these price rises are outrageous! I'll certainly be cancelling one of these services by January, the 1571. I have an answering machine so no need to pay extra.
I would like to keep Caller Display but I hate being held to ransom by these companies. I don't have a good income so prices rise but my income doesn't! It's getting ridiculous.
09-10-2013 8h24 - edited 09-10-2013 8h27
Thanks for the clarification.
So, my understanding is as follows:-
I am currently on 'Broadband Option 1' with 'Unlimited Anytime Plan' at a cost of £16.90 per month + Line Rental
I believe the cost for 'Unlimited Anytime Plan' is £5.15 at present (included in the £16.90).
NB: I am not currently in a contract. It finished in May this year
Having entered my account no. and telephone number in the Broadband Price Checker for the price after 4/1/2014, it shows the cost rising to £17.98.
However, if I want to continue 'Caller Display' as a free service, then I will need to agree to a NEW 12 month contract with BT. On taking out a NEW contract, I believe that I will then be subject to the £7.00 monthly charge for 'Unlimited Anytime Plan' as opposed to £5.48. Is my understanding correct on this point?
If so, will my NEW monthly payment rise to £19.50 (difference between £5.48 and £7.00) + Line Rental?
It really is important that I determine what the actual cost will be.
on 09-10-2013 11h54
on 09-10-2013 12h07
from the letter/email
If you have BT Privacy with Caller Display it will cost you £1.75 a month from 4 January 2014. But you can sign up and get BT Privacy with Caller Display free for a year (a new 12-month line rental contract applies).
as you can see if you want it for free you need a new 12 month contract
on 09-10-2013 12h13
on 09-10-2013 12h19
I like you and probably many others will cancel 1571 especially as many home phones come with answering machine built in