Good, so I can cancel on line. Fine. But I can get free privacy and caller i/d if I sign up for a new 12-month line rental contract. Will that contract be on the same terms as at present? No information whatsoever is given about the terms of the new contract, yet I'm expected to pre-register for it! This is cery spooky, since when does BT expect us to sign up for a complete information void?
My current contract finishes on 19/12/13 - basic package plus anytime calls. (line saver runs til 06/14)
I am looking at two options
Upgrading now to unlimited b/band with anytime calls ( cost £23pcm) - a new 12 mth contract
OR upgrade when the contract expires.
My queries are - will the b/band price stay the same at £16.
- I assume the anytime calls will rise as it is an add on
BUT what happens to the £1.75 privacy/caller display - do I get caught for this as I have not recontracted from 04/01/14 as this seems to be the opt in recontract date imposed by BT.
I've had a live chat with BT
edited by mod
So it looks like to avoid the £1.75 caller display you must pre register and get a new contract running from 04/01/14 at the rates from that date even if you had recontracted say 31/12/13. Looks like I will opt out of caller display
conrad, if I'm understanding you correctly, only those not within a minimum term can get caller display free on 4th January 2014?
No it appears that you must pre register for a new contract from 04/01/14 regardless of when your existing contract started even if one started a mere few days prior to that date. It also seems that said new contract will be on the new rates not those that apply to the current one.
To get the free caller display you MUST pre register and trigger a new 12 month contract from 04/01/14.
Having re read the bumpf it refers to a new 12 month line rental contract and as I have line rental saver I'm now not sure what the impact will be - guess I will have another confusing session with live chat.
The live chat bloke was confused at first but stated that if I upgraded today I would still need to pre register and therefore trigger a new contract in January.