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didough
Beginner
934 Views
Message 71 of 160

Re: Caller Display Charge from Jan 2014

Didn't order it - was just added to my (over 35+ years) account. 

 

Then had online/telephone conversations (with lengthly multilingual/multi-confusional discussions - prior to the one very helpful (Irish dialiect) chap sorting things out for me. 

 

Then received the BT email with links to more confusing messages about  'what to do next', which gave no real info to anyone in the real world trying to decide which box to tick, so they didn't get signed-in to some other BT money-grabbing scheme adding more and more to their already overpriced bill - in many cases nothing to do with telephonic services, but a basic internet connection.

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AndyCap
Aspiring Contributor
810 Views
Message 72 of 160

Re: Caller Display Charge from Jan 2014

Well if I end up paying for it I want every number displayed and no "international" displayed.

 

If not I will be complaing  about the service.  Caller display paid I should get all numbers displayed.

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773 Views
Message 73 of 160

Re: Caller Display Charge from Jan 2014

For those of us you have 'pre-registered' for BT Privacy and Caller Display free for 12 months, does anyone know what happens next, if anything? Do we receive any further info, confirmation or a new contract?
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conrad
Recognised Expert
764 Views
Message 74 of 160

Re: Caller Display Charge from Jan 2014

If you have pre registered you are automatically put onto a new contract so this would be your notification.

 

I would guess that you will actually see it being free when you receive a bill covering the period from 4 Jan with no mention or charge for it.

762 Views
Message 75 of 160

Re: Caller Display Charge from Jan 2014

OK but we sometimes get a new contract via e-mail or post.
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conrad
Recognised Expert
757 Views
Message 76 of 160

Re: Caller Display Charge from Jan 2014

Being somewhat flippant the word "sometimes" may be very apt.

752 Views
Message 77 of 160

Re: Caller Display Charge from Jan 2014

LOL
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Sponge
Beginner
670 Views
Message 78 of 160

Re: Caller Display Charge from Jan 2014

I'll admit to still being unsure of the situation.

 

I've only just joined BT (on the 22nd Nov). I've paid 12 months line rental up front. I've got the weekend only call plan and Infinity 2. I believe it's an 18 month contract.

 

I asked for Caller Display (Privacy package) when I ordered, but it wasn't enabled. So I ask for it via Live Chat. It's been sorted. He told me he'd activated the Privacy pack. During the conversation he also gave me the link to pre-register to avoid the January price, but when asked replied saying I didn't have to do it any more, as he'd already placed the order. So I was left thoroughly confused.

 

So am I getting the privacy pack and caller ID free until my contract expires, or just until January? How can I pre-register and agree to a 12 month re-contract when I'm only 3 days into an 18 month one?

 

If I pre-register, will the prices I'm now getting on Inf2 and w/e calls go up come January time?

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Oliver341
Expert
653 Views
Message 79 of 160

Re: Caller Display Charge from Jan 2014

You should pre-register for free caller display, the new minimum term overlaps your existing one, in other words, you lose nothing.

Oliver.
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Storm_Force
Aspiring Expert
613 Views
Message 80 of 160

Re: Caller Display Charge from Jan 2014

After reading this thread I am still none the wiser! OK my phone contract runs out in May I have paid in advance so will I be charged for 1571  from Jan seeing I am still in contract?

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