Last year BT introduced a charge for Caller Display. If you took out a new 12 month line contract they would continue to be free. I did this and have not been charged for this service.
I have just received my latest bill and there is a small note opposite line charge stating that I will be charged for Caller Display from mt next bill. Last year when BT announced this charge there was a furore and questions were asked in Parliament.
Will BT be doing the same this year and giving it free if a new contract is taken out?
I also noticed on my bill that I was being charged for BT Sport HD which I have never requested. I recently took out a new contract to continue to get BT Sport SD free on Sky. I know that it had been announced that although BT Sport SD would be free for another year HD would be chargeable. No mention was made of this when I took out the new contract. I have contacted BT and they are removing this charge.
It seems that BT will take every opportunity to put extra charges on your bill and make things as difficult as possible to understand.
I renewed my telephone and broadband contract for12 months in August and was told free caller display was included. My line rental saver is not due until October, if I renew it.