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Kbryant80
Beginner
262 Views
Message 1 of 2

Caller display functionality

Morning, when i signed up i requested the free caller display functionality... the dsy of connection i noticed this hadnt kicked in and calls were just displaying 'incoming call' not the persons name.

I messaged BT who then rang me and told me they had now enabled this and it would kick in the following day (could take up to midnight). This was last week and still no change, i dont have it.

Is this a blip BT end or is there something i need to try my end?

  • Many thanks
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1 REPLY 1
Keith_Beddoe
Distinguished Sage
Distinguished Sage
261 Views
Message 2 of 2

Re: Caller display functionality

@Kbryant80 

Please check to see if  Caller Display is switched on by entering the code * # 234 #. If it's active you'll get the message Caller identity will be displayed.

If its not enabled, then you can add it yourself via MyBT.

https://secureorder.bt.com/consumerOrders/control/orderproduct?productId=CON-27455&productKey=CON-CH...