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Aspiring Expert
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Message 1 of 2

Can anyone make any sense of this offer from BT ?

Hi there

I went to have a look at the offers available on my BT account and this is what it showed me.

If you look down the list it says £50 Activation fee (for essientially the same package) & FREE postage and packing.

But when i open the 'what's this' next to the £9.99 up front, it says it includes activation (which was £50.00 further up, and delivery charge for equipment (which is free delivery further up ) !!

 

 

btdeal.jpg

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Recognised Expert
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Message 2 of 2

Re: Can anyone make any sense of this offer from BT ?

MyBT offers can be extremely bizarre and can be completely unrelated to what you are actually on. In my case it's Superfast Fibre ( but I have the free speed upgrade) and consequently I get loads of offers relating to  Fibre 2 with the same speed but for£2-£9 extra and Ultrafast with a big hike.

Best bet is to ring 0800 800 030 and ask for customer options and if you did want to recontract the existing package they should waive all the extra charges - they did with me re the £9.99.

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