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sndt83
Newbie
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Message 1 of 2

Can not claim BT reward card

Hi I am in the same situation:

Today is the date i can claim, but when i sign in there's no option to claim.

 

Screen Shot 2019-06-20 at 11.22.52.png

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Moderator
Moderator
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Message 2 of 2

Re: Can not claim BT reward card

Hi @sndt83  welcome to the forum and thanks for posting. I've moved your post to create your own thread as that's the best thing to do. 

Sorry that you are unable to claim your reward card. You should be able to claim your reward card the day after the cooling off period has passed. For example the 30 days on BT Mobile you will be able to claim on day 31. If your cooling off period has passed and you still cannot claim your reward card post back and let me know and we'll be happy to help you claim it.

Cheers
John 

Community ModeratorJohnC
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