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Newbie
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Message 1 of 3

Can't access deals

Hi my deal is coming to an end soon and when I log into my bt I get a message to say that they can't provide any deals for me at the moment and I'm not allowed to phone due to the current situation.  

 

I did receive a letter to say I had deals but it's not showing on my account.  Can anyone help? 

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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Can't access deals

@Sparkyhp 

You can call this number  0800 800 030, that number is for contract renewals only. They usually answer very quickly, and you can discuss the renewal of your discounts.

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Newbie
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Message 3 of 3

Re: Can't access deals

Thank you
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