cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
gort1
Beginner
199 Views
Message 1 of 5

Can't login to myBT

Hi Guys.

I can't login to myBT to pay my bill, because I've changed my email since I last logged in.

 

0 Ratings
Reply
4 REPLIES 4
gg30340
Distinguished Sage
Distinguished Sage
184 Views
Message 2 of 5

Re: Can't login to myBT

Have you tried using your old log on user details and password?

Have you called BT 0800.800.150 to see if they can assist?

0 Ratings
Reply
gort1
Beginner
166 Views
Message 3 of 5

Re: Can't login to myBT

I've tried using my old details and my BT account number... still no joy

0 Ratings
Reply
gort1
Beginner
159 Views
Message 4 of 5

Re: Can't login to myBT

Also tried to ring up 0800 800 150, but no answers the phone

0 Ratings
Reply
JohnC2
Moderator
Moderator
152 Views
Message 5 of 5

Re: Can't login to myBT

Hi @gort1, sorry you can't access your MyBT to pay the bill. Try Pay Your Bill Online and look at the section to make a payment without a BTID and see how you get on.

cheers

John

0 Ratings
Reply