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Hal2
Beginner

on ‎07-03-2022 19h29

759 Views
Message 1 of 4

Cancelled subscription but still getting charged £5.99

I cancelled my subscription a few months ago, but I am still getting charged £5.99 per month. Any help would be appreciated. Thanks.

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3 REPLIES 3
Keith_Beddoe
Distinguished Sage
Distinguished Sage

on ‎07-03-2022 20h12

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Message 2 of 4

Re: Cancelled subscription but still getting charged £5.99

Subscription to what service?

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Hal2
Beginner

on ‎08-03-2022 21h57

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Message 3 of 4

Re: Cancelled subscription but still getting charged £5.99

Sorry it was the subscription for brit box. Am I on the wrong forum for this? 

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JohnC2
Moderator-Retired

on ‎09-03-2022 10h52

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Message 4 of 4

Re: Cancelled subscription but still getting charged £5.99

Hi @Hal2, welcome to the forum, and thanks for posting.

I'm sorry you're still getting charged after you've cancelled this subscription. I've sent you a Private Message so you can get in touch with the Mod team and we'll get this corrected for you.

Cheers
John

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