cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
McG
Contributor
7,197 Views
Message 1 of 4

Cancelling BT TV Package

Hi,

Can someone help me out with cancellation of my TV package? Can I do this online?

Thanks

 

 

 

 

0 Ratings
Reply
3 REPLIES 3
Keith_Beddoe
Distinguished Sage
Distinguished Sage
7,190 Views
Message 2 of 4

Re: Cancelling BT TV Package

@McG 

You have to ring up to cancel. Call 0800 800 150.

0 Ratings
Reply
McG
Contributor
7,184 Views
Message 3 of 4

Re: Cancelling BT TV Package

Is there anywhere I can even find out prior to calling, how much it will cost me to terminate?
Thanks
0 Ratings
Reply
Keith_Beddoe
Distinguished Sage
Distinguished Sage
7,180 Views
Message 4 of 4

Re: Cancelling BT TV Package


@McG wrote:
Is there anywhere I can even find out prior to calling, how much it will cost me to terminate?
Thanks

If you have completed the initial 12 month contract, then you only have to give 30 days notice to cancel. If you are still in a contract, then the helpdesk will tell you how much it will cost, before you agree to it.

They will also be a charge for the YouView box, if you have not completed the initial contract.

If you have completed the contract, then the box is yours to keep. This does not apply to new contracts after 13th December 2019, where the box is only loaned, and must be returned.

 

0 Ratings
Reply