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claudiacty
Beginner
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Message 1 of 2

Cancelling my wifi services after the contract

Since I have left London during the coronavirus period for good, I decide to end the wifi service after my existing wifi contract ends in the coming months. I have been trying to call BT for the cancellation, but they did not pick up my call... I dont want to be charged of the wifi service that I did not subscribe to voluntarily.

Any way that I can cancel it other than calling them?

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Cancelling my wifi services after the contract

@claudiacty 

I assume you mean your BT Broadband connection and not BT Wifi hotspot subscription?

If its BT Broadband, then you must have entered into a contract with BT, so I do not understand about the bit where you said that you did not subscribe voluntarily?

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