I have a btinternet/btopenworld email account through my broadband, and also an old yahoo email account that I recently deactivated. I received an email yesterday regarding an existing yahoo mail plus subscription that is being updated to yahoo mail pro, but it's not clear which account this was associated with...
I checked around the settings of my active BT email account and couldn't spot anything.
I'd like to check whether this subscription is for my old account - in which case I want to cancel it - or my active one, but I can't find anywhere online to do this. I wanted to speak with someone about this, but when I called Yahoo and spoke to a receptionist, she told me that there wasn't any phone help available, and that any phone numbers found were likely to be fraudulent.
Could someone help me out please? I can pass on details of the email accounts in question privately.
Thanks in advance!
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Yahoo Mail Plus/Pro is a paid-for add-free mail service direct from Yahoo & nowt to do with BT. You need to contact Yahoo direct to cancel it.
Hi @wignomore and thanks for posting.
@XRaySpeX is correct here but I did a quick google search and found this.
I hope that helps.