cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Arcinox
Newbie
416 Views
Message 1 of 2

Cannot Link Account Number to MyBT

Hi guys,

 

So the title pretty much sums this up.

 

To give a little background on the situation, we have an issue with an outstanding bill that we need to sort out. Calling BT about the bill gave us mixed messages, so I was hoping to resolve the problem online instead. I went to add our account number (which was on the letter we received about the outstanding payment) to our MyBT account so I could get some clarity on the situation, but I'm met with "We are not able to add this account to My profile. Please contact us for further help".

 

What can I do about this?

0 Ratings
Reply
1 REPLY 1
Distinguished Sage
Distinguished Sage
408 Views
Message 2 of 2

Re: Cannot Link Account Number to MyBT

try live chat and see if they can help you 





live chat




If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply