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jjaann
Contributor
963 Views
Message 1 of 5

Cannot claim reward card

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Hello,

Unfortunately I seem to be yet another person unable to claim their reward card - I tried both methods in https://community.bt.com/t5/Bills-Packages/Rewards-Cards/m-p/1833848#M97036 and I cannot see anywhere to claim the card, although it is listed in my rewards. Please help?

Thanks.

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4 REPLIES 4
Dean007
Recognised Expert
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Message 2 of 5

Re: Cannot claim reward card

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Hi @jjaann

If you have been unable to apply for your reward via the webform you can also email them by using the chase my BT reward form

 

jjaann
Contributor
926 Views
Message 3 of 5

Re: Cannot claim reward card

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Thanks, I did that, will post how it goes 🙂
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jjaann
Contributor
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Message 4 of 5

Re: Cannot claim reward card

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Apparently my card has now been posted. Thank you @Dean007

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Dean007
Recognised Expert
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Message 5 of 5

Re: Cannot claim reward card

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@jjaann

Glad it’s on it’s way. It can take upto 14 days, but let us know when it arrives. And happy spending 😀

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