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andycwood1
Beginner
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Message 1 of 7

Cashback Cheque Not Received

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Hi

As common problem it appears but I have not received my £50 cashback cheque due as I ordered BT Infinity via an affiliate deal (MSE) .

Order date was 19/2/18 and was activated 5/3/18.  The claim was submitted the same day and the first 3 letters of the order were BTC.

Can you assist please?

 

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6 REPLIES 6
Moderator
Moderator
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Message 2 of 7

Re: Cashback Cheque Not Received

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@andycwood1 Please use the 'click here to contact the mods' link in my forum profile to send in your details and we'll be happy to help. You can find the link by clicking on my username.

Thanks

Neil

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Moderator
Moderator
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Message 3 of 7

Re: Cashback Cheque Not Received

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Hi @andycwood1 Thanks for sending over your details. I've contacted the promotions team to chase this for you and will have an update in 3-4 working days.

Cheers
John

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Moderator
Moderator
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Message 4 of 7

Re: Cashback Cheque Not Received

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Hi @andycwood1 The promotions team have replied to me today and confirmed they are arranging your cheque. This will be with you within the next 30 days. Post back and let us know when you receive it.

Cheers
John

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andycwood1
Beginner
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Message 5 of 7

Re: Cashback Cheque Not Received

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Thank you and I will confirm when received

 

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andycwood1
Beginner
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Message 6 of 7

Re: Cashback Cheque Not Received

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Cheque now received 

Thank you

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Moderator
Moderator
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Message 7 of 7

Re: Cashback Cheque Not Received

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@andycwood1 That's great, I'll make sure to let @JohnC2 know that your cheque has arrived. Smiley Very Happy

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