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Message 1 of 2

Charged over £150 for two months' of residential Broadband Usage

I rent a flat in Leeds and provide the tenants with BT broadband. I have a Broadband only account; there is no phone at the property and no calls have ever been made.  During the past 2 months, BT has charged me over £150 for broadband usage. 

 

•              £73.60 (Broadband only) on 17 December 2012

•              £78.60 (Broadband only) on 1 Feb 2013

 

However, according to the online billing, another £73.14 is due as of 4 February.

 

How can I face a £225 bill for the period 17 December to 4 February  for only broadband usage?   This equates to nearly £5 per day!

 

This, quite frankly, is an absoloute rip off.... 

 

Andy.

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Charged over £150 for two month's of residential Broadband Usage

I expect they have exceeded the download  amount that you signed up for, and you have been charged for over usage.

 

What broadband option are you on?

 

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