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Beginner
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Message 1 of 3

Chasing up Marks and Spencers Vouchers

Hopefully someone here can help me. I signed up for my broadband package in August which had two bonuses, the BT reward card and M&S vouchers. I have been able to sign up for the BT Reward Card and have now received it (this wasn't particularly straight forward in itself). 

I submitted the request for the M&S vouchers via the broadbandbenefits page on the 28th of August and have heard nothing back so far. My internet has been up and running since the 19th of August. The 45 day window from service activation has passed now and there is no link on the claim page to contact for chasing this up. 

Any assistance would be much appreciated. 

 

 

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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Chasing up Marks and Spencers Vouchers

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

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Moderator
Moderator
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Message 3 of 3

Re: Chasing up Marks and Spencers Vouchers

Hi @adamheath,

Welcome to the Community and thanks for posting.

Sorry to hear about the delay in getting your M&S voucher sent out to you.

I've sent you a Private Message with details on how you can get in contact with the mod team.

Thanks

Matt

 

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