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blunttrauma
Newbie
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Message 1 of 3

Chat with Kafka

I have been chatting for a month with Avipura, Sweatha, Barsha, and Divya...All of whom promised the earth and delivered bubkes. Twice I have waited in for a call from the complaints dept.

 

I have been waiting a month for a refund of £16.64 for loss of service, and I thought Sky was bad.

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2 REPLIES 2
Moderator
Moderator
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Message 2 of 3

Re: Chat with Kafka

Hi @blunttrauma and welcome.

 

I'm sorry you've not received the refund as promised. I'm sure I can help with this. Can you please drop me over an email with your details? You'll get the contact the moderators link in my profile.

 

Cheers

 

David

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Moderator
Moderator
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Message 3 of 3

Re: Chat with Kafka

Hi @blunttrauma Sorry you haven't received your refund.

 

I called earlier but could not reach you. I just wanted to confirm that the refund back to your bank account was arranged on the 19th December and will be in your bank account within 5 working days. Please check and post back to let us know you received the refund ok.

 

Cheers

John

 

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