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Newbie
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Claiming Amazon Echo from new customer in december

Hello, when joining I was told I would receive an Amazon Echo as part of my package but I have not had anything come to me via email with any information on how to claim this? Please can you help??
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Moderator
Moderator
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Re: Claiming Amazon Echo from new customer in december

Hi @LDAVIES,

You will be sent an email 14 days after your order closed. It will contain all of the information needed to claim along with a direct link to the BT Shop. Has your order been completed for at least 14 days?

Thanks

DanielS

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