cancel
Showing results for 
Search instead for 
Did you mean: 
LDAVIES
Newbie
183 Views
Message 1 of 2

Claiming Amazon Echo from new customer in december

Hello, when joining I was told I would receive an Amazon Echo as part of my package but I have not had anything come to me via email with any information on how to claim this? Please can you help??
0 Ratings
1 REPLY 1
Moderator
Moderator
175 Views
Message 2 of 2

Re: Claiming Amazon Echo from new customer in december

Hi @LDAVIES,

You will be sent an email 14 days after your order closed. It will contain all of the information needed to claim along with a direct link to the BT Shop. Has your order been completed for at least 14 days?

Thanks

DanielS

Community ModeratorDannyS
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’
Show your appreciation!
Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Kudos”
Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You
0 Ratings