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Message 11 of 14

Re: Claiming Amazon Echo reward for new BB Account

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Hi @Lenvdb64

Just a post to advise I'm still chasing on this. It can sometimes take anything up to ten days to get this reply, but as soon as I have something I'll be in touch.

Thanks

Stuart

Community ModeratorStuartH
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Message 12 of 14

Re: Claiming Amazon Echo reward for new BB Account

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Hi @Lenvdb64

Tried calling on your mobile sorry I missed you. I was calling to advise I’ve checked the offer status and it looks like it’s been approved, have you received any emails to advise you of any updates from the BT Shop?

Thanks

Stuart

Community ModeratorStuartH
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Lenvdb64
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Message 13 of 14

Re: Claiming Amazon Echo reward for new BB Account

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Hi Stuart

My apologies...

I am extremely busy during the day at work (IT stuff) so have not had much time to do anything else.

Yes - I was delighted to receive the Amazon Echo and was surprised that it kinda disappeared after I signed up for the offer.

I also recently signed up for another BT Mobile offer (my old Mobile contract with EE ended) and was offered a Reward Card but have not hear much since, and keep checking my Rewards page to see when I can claim it. 🙂

Thank you so very much for your help in getting this resolved.

It is much appreciated.

Kind regards

Len

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Message 14 of 14

Re: Claiming Amazon Echo reward for new BB Account

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Hi @Lenvdb64 thanks for confirming that, I'll pass on your message to @StuartH and let him know it's arrived.

Before you can claim the BT Mobile reward card you need to wait 30 days after you've activated your sim or received the handset, this is to allow the 30 day money back guarantee period to pass.

Community ModeratorNeilO
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