Close down old accounts

[Benthurst]

Hello

I have 2 old bt accounts showing on my account page that were from having bt sport from EE.  How do I close these so I don’t see them anymore and just see the main account I have now.

Many thanks. 

Ben    

[JohnC2 · Accepted solution]

Hi @Benthurst thanks for posting and you can't remove these accounts yourself currently. I've sent you a Private Message with details on how to contact the Mod team and we'll be happy to help fix this for you.

cheers

John

[Benthurst]

Many thanks John.

[Benthurst]

Hi john all sorted thank you for your help.

[hatemabd]

Hi John,

Same here, can you please send me the details of the Mod team to remove the old account ? Because of the double accounts, I'm unable to manage any of my products online.

Thanks !

Best regards,

Hatem.

[NeilO]

Hi @hatemabd, I've sent you over the message so you can get in touch.

[Fuqiang]

Hi NeilO,

Could you please send me as well the contact email or number of Mod Team. I have the same problem and it annoyed me very much. 

Thank you in advance.

Fuqiang.