cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Gizmo74
Beginner
349 Views
Message 1 of 5

Complaint nightmare

Hi I recently closed a complaint and was promised a credit of 130 pound latest bill this has not been applied and new bill for 168 pound nightmare
0 Ratings
Reply
4 REPLIES 4
Keith_Beddoe
Distinguished Sage
Distinguished Sage
344 Views
Message 2 of 5

Re: Complaint nightmare

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

0 Ratings
Reply
NeilO
Moderator
Moderator
335 Views
Message 3 of 5

Re: Complaint nightmare

Hi @Gizmo74, welcome to the community and thanks for posting, if you send over your details and we'll be happy to get this looked into. You can find the 'click here to contact the mods' link by clicking on my username.

0 Ratings
Reply
Gizmo74
Beginner
325 Views
Message 4 of 5

Re: Complaint nightmare

Hi Neil thanks how do I send you my details
0 Ratings
Reply
NeilO
Moderator
Moderator
320 Views
Message 5 of 5

Re: Complaint nightmare

@Gizmo74 sorry that was my fault, you'll see the link now if you click on my username.

0 Ratings
Reply