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Message 1 of 2

Complaints update

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Hi

I have a complaints reference number but cannot see where the details are to check for an update.  

today I have received a message to say it’s been closed but cannot locate that either.

 

please can you email the full details over.

 

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Message 2 of 2

Re: Complaints update

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This is a customer help customer community forum and your post does not go to BT. Try phoning CS 03301234150 and they should be able to help

The forum mods who are BT employees do not have account access



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