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Phil01
Beginner
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Message 1 of 3

Compliment to Customer Service

Hi. I'm new here and not sure if this is the right place to post this. Anyway I've just had to enlist the help of CS to: 1. Downgrade mobile contract: 2. Change my address and 3. Notify a fibre broadband issue.
I can be quick to complain but on this occasion I want to whole heartedly compliment all three on their dealing with me. Thanks all!
Phil.
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2 REPLIES 2
Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Compliment to Customer Service

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

They will ask a couple of questions, so they can pass your compliments on.

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Moderator
Moderator
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Message 3 of 3

Re: Compliment to Customer Service

Hi @Phil01 

Thanks for your post and welcome back!

It's great to see that you had a positive experience.  Thanks for coming on to Community to share this Smiley Very Happy

I have sent you a private message.  Drop me a reply and we will take it from there!

Cheers,

Robbie

Community ModeratorRobbieMac
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