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pimmin
Newbie
16,363 Views
Message 1 of 8

Contacting customer services

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Can someone please let me have a telephone number for customer services so that I can speak to a person and not a machine.  Thanks

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Distinguished Sage
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Message 2 of 8

Re: Contacting customer services

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What is your query about?

If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the the reply answers your question then please mark as ’Mark as Accepted Solution’
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pimmin
Newbie
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Message 3 of 8

Re: Contacting customer services

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I am a pensioner and have a very large bill to pay and would like to pay part and balance later.

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Distinguished Sage
Distinguished Sage
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Message 4 of 8

Re: Contacting customer services

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Try this number

 

Call us

Call us anytime on 0800 443311 (or 0330 123 3311* from a mobile) to:

- pay your bill
- check your current call charges/balance
- change or set up a Direct Debit
- tell us you've paid your bill
- ask for more time to pay

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Forumhelp (Private website) Lots of additional information and help.
You will need to be connected to your home BT Broadband connection to view it, or any links to it that I post on this forum.

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Johndeeky
Newbie
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Message 5 of 8

Re: Contacting customer services

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BULLS**T

 

He/she asked how he could speak to an operator and you've given an autmotated number. BT's customer services is a disgrace and the staff deserve to be fired for the shoddy way you treat your customers. A telephone service that only offers an automated line only for customer services. A total disgrace. 

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Distinguished Sage
Distinguished Sage
15,563 Views
Message 6 of 8

Re: Contacting customer services

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Welcome to this forum. This is a BT domestic customer to customer help forum, any messages posted here do not go to BT.

-----------------------------------------------------------------------------------

Forumhelp (Private website) Lots of additional information and help.
You will need to be connected to your home BT Broadband connection to view it, or any links to it that I post on this forum.

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3,316 Views
Message 7 of 8

Re: Contacting customer services

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Which says volumes about BT's approach to Customer Service
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Distinguished Sage
Distinguished Sage
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Message 8 of 8

Re: Contacting customer services

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This thread is over two years old!

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