Showing results for 
Search instead for 
Do you mean 
Reply
Newbie
Posts: 2
Registered: ‎13-01-2012
0
Accepted Solution

Contacting customer services

Can someone please let me have a telephone number for customer services so that I can speak to a person and not a machine.  Thanks

Guru
Posts: 3,746
Registered: ‎14-12-2011
0

Re: Contacting customer services

What is your query about?

If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the the reply answers your question then please mark as ’Mark as Accepted Solution’
Newbie
Posts: 2
Registered: ‎13-01-2012
0

Re: Contacting customer services

I am a pensioner and have a very large bill to pay and would like to pay part and balance later.

Distinguished Sage
Posts: 27,244
Registered: ‎27-01-2010
0

Re: Contacting customer services

Try this number

 

Call us

Call us anytime on 0800 443311 (or 0330 123 3311* from a mobile) to:

- pay your bill
- check your current call charges/balance
- change or set up a Direct Debit
- tell us you've paid your bill
- ask for more time to pay

___________________________________________________________________________
There are some useful help pages here, for BT Broadband customers only, on my personal website.

BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Newbie
Posts: 1
Registered: ‎02-03-2012
0

Re: Contacting customer services

BULLS**T

 

He/she asked how he could speak to an operator and you've given an autmotated number. BT's customer services is a disgrace and the staff deserve to be fired for the shoddy way you treat your customers. A telephone service that only offers an automated line only for customer services. A total disgrace. 

Distinguished Sage
Posts: 27,244
Registered: ‎27-01-2010
0

Re: Contacting customer services

Welcome to this forum. This is a BT domestic customer to customer help forum, any messages posted here do not go to BT.

___________________________________________________________________________
There are some useful help pages here, for BT Broadband customers only, on my personal website.

BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Newbie
Posts: 1
Registered: ‎15-10-2014
0

Re: Contacting customer services

Which says volumes about BT's approach to Customer Service
Distinguished Sage
Posts: 16,515
Registered: ‎10-12-2012
0

Re: Contacting customer services

This thread is over two years old!