cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
2,884 Views
Message 1 of 9

Contract End Date

Go to solution

The leaving BT pages state that your contract end date is shown on your bill. It isn't. I've downloaded the bill as a pdf, scoured it, searched it, it isn't there. I looked through the My BT pages and can't find it there either but I'm sure it must be.

Anyone got a link or can help me please?

0 Ratings
Reply
8 REPLIES 8
2,879 Views
Message 2 of 9

Re: Contract End Date

Go to solution

Log onto your MyBT then go to "Your Orders" then "Manage Broadband" then "See Your Contract Details".

2,874 Views
Message 3 of 9

Re: Contract End Date

Go to solution
Got it.
Many thanks.
0 Ratings
Reply
2,630 Views
Message 4 of 9

Re: Contract End Date

Go to solution

It seems to have moved, anyone know where it is now please?

0 Ratings
Reply
2,618 Views
Message 5 of 9

Re: Contract End Date

Go to solution
MyBT, your products, Broadband, under your details and just above picture.
2,612 Views
Message 6 of 9

Re: Contract End Date

Go to solution
Just noticed, if you look at your bill online and click on Broadband the drop down info includes contract end date.
2,597 Views
Message 7 of 9

Re: Contract End Date

Go to solution
Thank you.
0 Ratings
Reply
2,339 Views
Message 8 of 9

Re: Contract End Date

Go to solution

The word "orders" does not appear on the page that appears when you log in. This is on several browsers on Windows.

After exhaustive search a list of orders appears under "Help"/"Track your orders", an obscure place to say the least.

 

It would be nice to know what "Regrade of broadband and phone with BT TV" means. It appears several times for me.

 

 

0 Ratings
Reply
2,333 Views
Message 9 of 9

Re: Contract End Date

Go to solution

I just looked at my bills - thanks Aljaha - and the expiry date only appears on the most recent one.

0 Ratings
Reply