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Chris_Jones
Beginner
523 Views
Message 1 of 4

Contract End Date

Yesterday I received one of those "isn't everything wonderful" emails from BT, telling me (amongst other things) how I won't be charged more when my contract ends.

Sounds excellent... but where exactly can I find the date on which my current contract runs out? I have gone round in circles on "My BT" but can find no mention of a contract anywhere.

Does anyone know the answer? I would have thought that something like this was pretty basic stuff, but somehow on the face of it BT doesn't agree.

CJ.

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imjolly
Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: Contract End Date

using search facility

https://community.bt.com/t5/Bills-Packages/How-To-Confirm-Contract-End-Date/m-p/1893997



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Chris_Jones
Beginner
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Message 3 of 4

Re: Contract End Date

Apologies for the delay in responding but I had to go out...

OK; found it so thanks for the information. I have to say that it was still a couple of clicks away from the details of the contract and describing a current contract as a completed order is a bit weird.

 

So I got what I needed to know. I would still describe it has "hidden" for all that.

 

CJ

 

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souris2019
Beginner
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Message 4 of 4

Re: Contract End Date

Yes, I agree with you. Nothing is upfront and easily located on the BT website which is a deliberate policy.

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