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Tomas12
Aspiring Contributor
300 Views
Message 1 of 5

Contract end?

I need to find out whne is my contract ending, I thought it ended in January, tried to find it online, no luck there. Every other company, with any kind of service clearly states on your online account, when your countract started and when it ends.

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4 REPLIES 4
Distinguished Sage
289 Views
Message 2 of 5

Re: Contract end?

Hi Welcome to the Community Forum

I am sorry to see you are having problems with your BT service

I suggest you contact live chat at this link they should be able to help you


http://bt.custhelp.com/app/contact/c/2902
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Distinguished Sage
Distinguished Sage
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Message 3 of 5

Re: Contract end?

Customer options should also be able to tell you.

 

0800 800 030

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Kags
Newbie
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Message 4 of 5

Re: Contract end?

Hi

I was wondering this too - I have found it! Smiley Very Happy

 

If you go onto 'My BT' - scroll down the page - you will find contract details in between 'My Bill' and 'My Products'

 

It took some finding - good luck!

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conrad
Recognised Expert
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Message 5 of 5

Re: Contract end?


@Kags wrote:

Hi

I was wondering this too - I have found it! Smiley Very Happy

 

If you go onto 'My BT' - scroll down the page - you will find contract details in between 'My Bill' and 'My Products'

 

It took some finding - good luck!


It doesn't appear on my page at all , and never has unlike some other lucky people. It appears to be yet another flaky aspect of the BT computer system.

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