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Message 1 of 2

Contract ending

My contract is due to end in November. I get constant letters telling me to renew now, however I have called several numbers to talk to someone but just get in a queue for ages and no one picks up.

The price offered in these letters is double what I pay at the moment. The 500 minutes calls option is no longer available and is now £7.31 for more minutes which I don’t need.

Any advice on how to speak to someone or do I just jump ship!

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Message 2 of 2

Re: Contract ending

Try calling early in the day or later at night, it's normally quieter then.

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