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Message 1 of 17

Contract has ended.

my contract has ended with BT but im still looking to get the same contract i had, yet all i can see when it look to upgrade is much more expensive ones. im still paying for superfast fibre 2 umlimited which is now very overpriced as im out of contract. would love to see what deals i can actually get.

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16 REPLIES 16
Distinguished Sage
Distinguished Sage
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Message 2 of 17

Re: Contract has ended.

Contact BT 0800.800.030 and see what they will offer.

Before calling check what other ISPs are offering so that you have an idea of what is available and if need be be prepared to leave BT for another ISP or at least tell the sales rep that you are.

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Message 3 of 17

Re: Contract has ended.

is that the best way to do it, calling them up? also cant use their live chat
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Distinguished Sage
Distinguished Sage
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Message 4 of 17

Re: Contract has ended.

You can try live chat but I have always found it best to call BT. This allows you to explain better what you are looking for and what you have found that other ISPs provide.

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Message 5 of 17

Re: Contract has ended.

any idea where i can find live chat? couldn't find it
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Distinguished Sage
Distinguished Sage
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Message 6 of 17

Re: Contract has ended.

Sorry, I couldn't find it either, after 10 minutes going through various BT web pagesI have given up looking for it.

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Message 7 of 17

Re: Contract has ended.

yeah i was in the same boat. that sucks
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albertj
Aspiring Contributor
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Message 8 of 17

Re: Contract has ended.

https://www.bt.com/help/home/contactus/#/

 

Live Chat at the end when you have picked options 

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Distinguished Sage
Distinguished Sage
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Message 9 of 17

Re: Contract has ended.


@albertj wrote:

https://www.bt.com/help/home/contactus/#/

 

Live Chat at the end when you have picked options 


Can you post a screen shot where it shows Live Chat.

albertj
Aspiring Contributor
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Message 10 of 17

Re: Contract has ended.

FBC9FEE3-555E-4643-900C-27B3475FFBF6.jpeg

@gg30340 

Weird looks like it only appears on a mobile. I just tried it on my laptop, and it doesn't appear

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