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Aspiring Expert
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Message 1 of 5

Cost of Halo1 when contract ends

BT are offering me Halo1 upgrade from Fibre1 but I cannot see what the cost of this package is when the discount ends. It does say something about paying no more at the end of contract, but not sure entirely what this means.

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Distinguished Sage
Distinguished Sage
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Message 2 of 5

Re: Cost of Halo1 when contract ends

try phoning options team who are dealing with contract renewals and see what you can negotiate to agree another contract 0800800030



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Aspiring Expert
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Message 3 of 5

Re: Cost of Halo1 when contract ends

Thanks I am not really ready to re-contract.  It is an offer that comes up when I log into MyBt.  It shows my existing Fibre1. Then shows an option to upgrade to Firbe1 for £5 more !?
It shows what I am paying now, and shows what I will pay when the contract ends.  It also shows what I will pay extra for Halo1, but doesn't show what I will pay when the contract ends on that, and that is what I was wondering about. I don't think I will want to pay more for Halo1 as my speed on Fibre1 is very good.  I have no idea why they think I would want to upgrade to Fible1 for £5 extra when Fibre1 is what I already have. 

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Expert
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Message 4 of 5

Re: Cost of Halo1 when contract ends

One of the benefits of Halo is no out of cost increase, what you pay during the 24 months is the same from month 25, except for any CPI changes.

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Aspiring Expert
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Message 5 of 5

Re: Cost of Halo1 when contract ends

Thanks for that, I thought that the 24 months was discounted and would the package would revert to a normal price at the end of the 24 months.

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