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KaboomPow
Beginner
219 Views
Message 1 of 5

Credit file error

Why is an account at an address I no longer live at showing on my credit file? How do I remove it and ensure I no longer have legal responsibility for this account? 

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4 REPLIES 4
imjolly
Distinguished Sage
Distinguished Sage
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Message 2 of 5

Re: Credit file error

as it says at outset this is a customer help customer community forum

your post does not go to BT   you need to phone 150 and select billing  there is a queue



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KaboomPow
Beginner
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Message 3 of 5

Re: Credit file error

It was a question aimed at someone who knows how to help. If you’ve nothing helpful to say why respond? 

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imjolly
Distinguished Sage
Distinguished Sage
193 Views
Message 4 of 5

Re: Credit file error

you are not going to get any help here as you need to contact BT

this is a customer forum and you post does not go to BT



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If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
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KaboomPow
Beginner
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Message 5 of 5

Re: Credit file error

Funny because this looked like it was a forum on the BT site? But if you say so. You clearly know best.

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