Why is an account at an address I no longer live at showing on my credit file? How do I remove it and ensure I no longer have legal responsibility for this account?
as it says at outset this is a customer help customer community forum
your post does not go to BT you need to phone 150 and select billing there is a queue
you are not going to get any help here as you need to contact BT
this is a customer forum and you post does not go to BT