Customer support email address.

[junoo]

If BT can take my money online, why is customer service limited to call centres or forum posts?. I want a email address to talk to a human being and have a back and fourth. 

its 2025 and emails aren't acceptable form of communication?  (the irony being BT is a COMMUNICATIONS company).

Don't bother replying if an email for customer support isn't provided.

[junoo]

even a fax number will do.

[imjolly]

just to save you waiting -  there is no email address for CS  just phone 03301234150

you can try message now at billing who may be able to help or put you in contact with someone that can

  https://www.bt.com/help/contact-bt/account-and-billing/broadband