Declined Top Cash back

[hayley1006]

Hello,

My cash back via Top Cash back has been declined by BT.

I originally placed my order which BT cancelled and then processed a new one.

I spoke to someone online last week and was assured it would be rectified within 7 days and it hasn't been.

Can someone please help.

[StuartH]

Hi Hayley1006

I can look at this for you to see what's gone wrong.

I've sent you a private message asking for some more information.

Thanks

Stuart

[hayley1006]

Thanks Stuart, i have replied.

[StuartH]

Hi Hayley1006

I can see you in our queue, we should be in touch soon.

Thanks

Stuart