I closed my account with BT around 3 years ago, when I call at BT to close, they told that I don't need to do other payments.
I don't live in this house from the same time. For all this time nobody contact us for pay or to close all the bills with you. The last bill was 47£ for device, but we didn't receive any letter, we asked the landlord and he didn't have any letter with our name. Now for this payment my credit score is affected and i am very disappointed.
I was thinking to come back with you, but I changed my mind.