I placed the order for an activation on the 11th of February and my broadband was supposed to be activated on the 28th but I'm still waiting.
I tried to contact both the chat and the phone customer centre but the only thing I got was a promise of a call from someone for an update "in the next 24 hours" (that was told to me 3 times in 3 different days) but I have never received calls from anyone.
This is getting very annoying. I am not asking for having my broadband activated today but AT LEAST an update on what's going.
same with me here. I am waiting for almost 3 months. Quite frustrating, everytime they give some lame reasons