cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
emmawhittington
Beginner
76 Views
Message 11 of 15

Re: Delays in getting FTTC set up - customer service nightmare

Thank you imjolly. I really appreciate your help.

broadband 3.png
broadband 4.png
0 Ratings
Reply
emmawhittington
Beginner
75 Views
Message 12 of 15

Re: Delays in getting FTTC set up - customer service nightmare

The neighbours with FTTP no longer have a landline, but this is the information which comes up for their address:

broadband5.png

0 Ratings
Reply
imjolly
Distinguished Sage
Distinguished Sage
67 Views
Message 13 of 15

Re: Delays in getting FTTC set up - customer service nightmare

try phoning the FTTP TEAM 08005874787 and see if they can help if you explain what engineer told you.

 



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
emmawhittington
Beginner
65 Views
Message 14 of 15

Re: Delays in getting FTTC set up - customer service nightmare

Ok thank you for your help imjolly.

0 Ratings
Reply
licquorice
Distinguished Sage
Distinguished Sage
51 Views
Message 15 of 15

Re: Delays in getting FTTC set up - customer service nightmare

If the FTTP team say FTTP isn't available, get them to raise an ORDI request with Openreach to make sure their records are up to date.

0 Ratings
Reply